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	<title>Success Factor</title>
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	<description>Ideas and observations about business transformation through the development of customer loyalty via exceptional sales and service.</description>
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		<title>Ethics</title>
		<link>http://blog.successfactor.co.uk/?p=440&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=ethics</link>
		<comments>http://blog.successfactor.co.uk/?p=440#comments</comments>
		<pubDate>Tue, 24 Apr 2012 18:44:22 +0000</pubDate>
		<dc:creator>Pete</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://blog.successfactor.co.uk/?p=440</guid>
		<description><![CDATA[Today I feel that perhaps I am an alien in my own country. I don&#8217;t recognise what is going on here.  Is this England or some third world country? Why do I feel like this ,well its simple. It&#8217;s the smell &#8230; <a href="http://blog.successfactor.co.uk/?p=440">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Use your S.E.N.S.E!</title>
		<link>http://blog.successfactor.co.uk/?p=428&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=use-your-s-e-n-s-e</link>
		<comments>http://blog.successfactor.co.uk/?p=428#comments</comments>
		<pubDate>Wed, 21 Mar 2012 13:02:00 +0000</pubDate>
		<dc:creator>Pete</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[SI Associate]]></category>

		<guid isPermaLink="false">http://blog.successfactor.co.uk/?p=428</guid>
		<description><![CDATA[5 Tips for Brainy Success at Work By my Success Insights colleague and friend Dr. Ron Bonnstetter One organ in your body dictates much of your behavior and ultimate success at work. The activities of this organ occur at a level of &#8230; <a href="http://blog.successfactor.co.uk/?p=428">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer service from a call centre!</title>
		<link>http://blog.successfactor.co.uk/?p=425&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=customer-service-from-a-call-centre</link>
		<comments>http://blog.successfactor.co.uk/?p=425#comments</comments>
		<pubDate>Sat, 03 Mar 2012 12:34:05 +0000</pubDate>
		<dc:creator>Pete</dc:creator>
				<category><![CDATA[Automotive Sector]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[SI Associate]]></category>

		<guid isPermaLink="false">http://blog.successfactor.co.uk/?p=425</guid>
		<description><![CDATA[Interesting customer service story from Nigel So it’s just a power company right? Following a recent power cut I was left completely confused about who to contact as in the old days you called the MEB, the same folk who &#8230; <a href="http://blog.successfactor.co.uk/?p=425">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Well done Bill</title>
		<link>http://blog.successfactor.co.uk/?p=421&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=well-done-bill</link>
		<comments>http://blog.successfactor.co.uk/?p=421#comments</comments>
		<pubDate>Thu, 01 Mar 2012 13:36:40 +0000</pubDate>
		<dc:creator>Pete</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[SI Associate]]></category>

		<guid isPermaLink="false">http://blog.successfactor.co.uk/?p=421</guid>
		<description><![CDATA[Congratulations to Bill Bonnstetter, chairman of Target Training International, Ltd., has been nominated for a 2012 Edison Award for best new product for the invention and use of TTI Performance DNA, an assessment providing insights into the job-related dimensions of &#8230; <a href="http://blog.successfactor.co.uk/?p=421">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Empathy from nurses</title>
		<link>http://blog.successfactor.co.uk/?p=415&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=empathy-from-nurses</link>
		<comments>http://blog.successfactor.co.uk/?p=415#comments</comments>
		<pubDate>Thu, 01 Mar 2012 13:15:23 +0000</pubDate>
		<dc:creator>Pete</dc:creator>
				<category><![CDATA[ABCD]]></category>
		<category><![CDATA[Automotive Sector]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[SI Associate]]></category>

		<guid isPermaLink="false">http://blog.successfactor.co.uk/?p=415</guid>
		<description><![CDATA[The news yesterday seemed to dominated for a while about the statement that nurses needed to have more empathy! There is a very disquieting and concerning paradox around patient care that has troubled our nation for years. We used to &#8230; <a href="http://blog.successfactor.co.uk/?p=415">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Guide Bridge MOT</title>
		<link>http://blog.successfactor.co.uk/?p=410&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=guide-bridge-mot</link>
		<comments>http://blog.successfactor.co.uk/?p=410#comments</comments>
		<pubDate>Wed, 22 Feb 2012 08:38:01 +0000</pubDate>
		<dc:creator>Pete</dc:creator>
				<category><![CDATA[Automotive Sector]]></category>
		<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://blog.successfactor.co.uk/?p=410</guid>
		<description><![CDATA[Well, congratulations to Guide Bridge MOT  for inviting &#8220;The Fixer&#8221; Alex Polizzi in to their garage.  It must be very daunting and worrying that they, in the best traditions of &#8220;entertainment&#8221; are going to be made to look foolish on &#8230; <a href="http://blog.successfactor.co.uk/?p=410">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Five Skills Every Leader Must Master</title>
		<link>http://blog.successfactor.co.uk/?p=400&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=five-skills-every-leader-must-master</link>
		<comments>http://blog.successfactor.co.uk/?p=400#comments</comments>
		<pubDate>Mon, 30 Jan 2012 12:40:02 +0000</pubDate>
		<dc:creator>Pete</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[SI Associate]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[Pete Turner]]></category>

		<guid isPermaLink="false">http://blog.successfactor.co.uk/?p=400</guid>
		<description><![CDATA[By: Bill J. Bonnstetter Talk about the importance of leadership abounds these days. But can leadership truly be defined? Moreover, are the qualities of leaders identifiable and measurable? Thankfully, the answer is yes. Individuals who possess five vital skills can &#8230; <a href="http://blog.successfactor.co.uk/?p=400">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Success or failure? The difference is subtle</title>
		<link>http://blog.successfactor.co.uk/?p=380&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=success-or-failure-the-difference-is-subtle</link>
		<comments>http://blog.successfactor.co.uk/?p=380#comments</comments>
		<pubDate>Tue, 10 Jan 2012 09:15:48 +0000</pubDate>
		<dc:creator>Pete</dc:creator>
				<category><![CDATA[Automotive Sector]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[SI Associate]]></category>
		<category><![CDATA[Peter Turner]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://blog.successfactor.co.uk/?p=380</guid>
		<description><![CDATA[So what&#8217;s the difference?  Why does one business succeed and another fail?  In my experience, success and failure can be determined by many variables but often, even the poorest of products can be made into a moderate success if everything &#8230; <a href="http://blog.successfactor.co.uk/?p=380">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Do you have the Talent to Take Your Company to the Next Level?</title>
		<link>http://blog.successfactor.co.uk/?p=385&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=do-you-have-the-talent-to-take-your-company-to-the-next-level</link>
		<comments>http://blog.successfactor.co.uk/?p=385#comments</comments>
		<pubDate>Wed, 04 Jan 2012 09:58:42 +0000</pubDate>
		<dc:creator>Pete</dc:creator>
				<category><![CDATA[Automotive Sector]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[SI Associate]]></category>
		<category><![CDATA[Job Benchmarking]]></category>
		<category><![CDATA[Pete Turner]]></category>
		<category><![CDATA[success factor]]></category>
		<category><![CDATA[Talent]]></category>

		<guid isPermaLink="false">http://blog.successfactor.co.uk/?p=385</guid>
		<description><![CDATA[The current recession has had a major impact on management’s decisions.  It starts with concerns for survival.  Now management is confronted with both good and bad information.  Some still talk about a double dip recession, while others see light at the end &#8230; <a href="http://blog.successfactor.co.uk/?p=385">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://blog.successfactor.co.uk/?feed=rss2&#038;p=385</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>A better way of selling?</title>
		<link>http://blog.successfactor.co.uk/?p=369&#038;utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=a-better-way-of-selling</link>
		<comments>http://blog.successfactor.co.uk/?p=369#comments</comments>
		<pubDate>Thu, 22 Dec 2011 08:28:22 +0000</pubDate>
		<dc:creator>Pete</dc:creator>
				<category><![CDATA[ABCD]]></category>
		<category><![CDATA[Automotive Sector]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[SI Associate]]></category>
		<category><![CDATA[Pete Turner]]></category>
		<category><![CDATA[Peter Turner]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[sales process]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Trust Builder]]></category>

		<guid isPermaLink="false">http://blog.successfactor.co.uk/?p=369</guid>
		<description><![CDATA[Is it just me, or are we all becoming more discerning in the way we are buying?  I&#8217;m not sure but it could be the effect of the Internet or rather the effect of real choice.  Lets face it sales &#8230; <a href="http://blog.successfactor.co.uk/?p=369">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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